Terms and Conditions

The HOTEL informs that, if not otherwise specified, the rates are listed in Euro and do not include extras or accessory expenses.
On-line booking contracts are effective once the Hotel has confirmed the client’s request at the listed rates, dates of arrival and departure either per e-mail or per fax.
The confirmation of the reservation implies the guarantee that the rooms booked will be held available even in case of late arrival.
For a successful completion of the booking operation the Hotel may require an advance deposit equal to 30% of the total cost; the deposit can be refunded entirely or partly according to the rules of the CANCELLATION POLICY.
For additional details on products or services, rates and accessory expenses, see the descriptive pages of the respective offers.

The HOTEL accepts the major credit cards (Visa, Mastercard, Carta Si, American Express, Diners) for payment at the hotel. For deposit payments or credit cards for the purpose of guarantee the HOTEL accepts VISA cards.

The timetables in both this site and in BOOKING are referred to the current time in Italy.
CHECK-IN is possibile from 2 p.m. CHECK-OUT is possibile from early in the morning until 12 a.m.

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CANCELLATION POLICY

At the moment of client’s reservation, the HOTEL agrees to reserve the services requested for the dates requested (effective after HOTEL’s confirmation by e-mail or fax).
The client may cancel the reservation without any cancellation fee within two days before arrival date.
If the cancellation is notified later than two days before arrival date, the client will be charged the rate for the first day of stay.
In case of later cancellation or no-show the Hotel will require a penalty fee equal to the rate of the first night booked.

All sums due to client’s default will be charged using the credit card data provided by the client at the moment of reservation.
All cancellations must be made through:
Fax : +39 0782 41214
e-mail : booking@hotelvillaselene.net